FAQ's

Some of the general frequently asked questions.

Do I need a referral to see a Psychologist?

No, however, to receive Medicare rebates, you will need a mental health care plan from your GP (or a psychiatrist or paediatrician). Please consult with your GP who can determine if you meet the requirements. Some clients choose to see a psychologist privately without a GP referral and consultation fees will be paid by clients.

How many sessions will Medicare rebate cover?

If you are referred under a Mental Health Care Plan (MHCP), you are entitled to claim Medicare Rebate for up to 10 sessions per calendar year. The following explains the stages of a MHCP:

Stage 1: 6 sessions (The client attends 6 psychology sessions. This involves the initial and subsequent sessions which guide treatment approach/ goals/plan and how often the remaining sessions will be organised)

After session 6, the psychologist is required to send a progress report to your GP, at which time your GP will review the report and you may be referred for a further 4 sessions.

Stage 2 (Review): 4 sessions (client will continue to see the psychologist for a further 4 sessions).

Once the client completes their total 10 sessions, the psychologist sends a report to the GP, if needed. The client then will meet with their GP who may approve and refer for a further 10 sessions.

How do I receive my Medicare rebate?

For your convenience we can process your Medicare claim (via HICAPS) on the day of your consultation. Clients are responsible for updating their banking details with Medicare.

What are the session fees?
As of 1 July 2026, the consultation fee is $285 per 50+ minute session with a Clinical Psychologist and $240–$270 per session with a General Psychologist.
Payment is required on the day of your appointment and can be made via cash, EFTPOS, or credit card.
Medicare rebates of $149.05 for Clinical Psychology sessions and $101.55 for General Psychology sessions may be claimed, with the remaining balance payable by clients as a gap fee.
Please refer to the fee schedule on our website for further details.
Can I claim Medicare rebate if I have Private Health Cover or DVA?

Health fund rebates for registered psychological services are provided by most health funds under their ancillary/extra options. These rebates vary depending on your health fund, and your level of cover. Please discuss this with your health fund before booking for further details.

Normally there is no need for a referral to claim for private health psychology services.

Our psychologists are registered with the Department of Veterans’ Affairs (DVA). Please check with DVA before booking an appointment with one of our psychologists.  You will need a referral from an approved practitioner. Please refer to DVA website for further information:  https://www.dva.gov.au/

Do you provide Cognitive assessments for ADHD or ASD?
Cognitive assessments and associated reports typically require approximately 6–10 hours of work, billed at $230 per hour. This includes the administration of assessment measures, the gathering of collateral information, and report writing.
Please note that the total cost may vary depending on the specific assessments required and the complexity of the tasks involved. The psychologist will discuss and confirm the estimated cost with you prior to commencement.
PLEASE NOTE MEDICARE REBATE DOES NOT COVER PSYCHOLOGICAL ASSESSMENTS, HOWEVER CLIENTS MAY BE ELIGIBLE FOR MEDICARE REBATE FOR INITIAL AND FEEDBACK SESSION AFTER ASSESSMENT IS COMPLETED.

Take the First Step Towards Better Mental Health

You don’t have to figure it all out on your own.
At Psych Connect Pty Ltd, our experienced Psychologist is here to support you with trusted Mental Health Support Springfield Central and effective Psychological Therapy Springfield Central.
Book your appointment today at 041 002 9886 or email info@psych2connect.com.au.au or psych2connect@gmail.com and start your journey towards clarity, balance, and wellbeing.

What Is A Psychological Assessment?

A psychological assessment is a thorough process that evaluates your mental and emotional well-being through psychological testing, psychology diagnostics, and mental health evaluations.

How Long Does A Psychological Assessment Take?

The duration of a psychological assessment depends on the nature of the testing, but typically ranges from one to two hours.

What Will The Psychological Report Include?

Your psychological report will include the results of your psychological testing, a diagnosis, and recommendations for any further treatment.

Are The Assessments Confidential?

Yes, all psychological evaluations and mental health assessments are conducted confidentially to protect your privacy.

How Can I Book An Assessment?

You can contact us via phone at 410029886 or email at info@psych2connect.com.au or psych2connect@gmail.com to schedule your appointment.

Do You Offer Therapy After The Assessment?

Yes, we provide guidance on therapy options after your psychological evaluation if needed.

How Can I Use My NDIS Plan For These Assessments?

As a registered NDIS provider, we can guide you on how to use your plan to access our psychological assessments Springfield Central.

If you have a compliment, suggestion of complaint, we would love to hear from you! Our one-minute feedback form helps us improve our services.

Let us know how we can help.

Give us a call or drop us a line

Psych Connect at Springfield Doctors
95 Southern Cross Cct, Springfield Central

Psych Connect at The Gap Village Doctors
The Gap Village Shopping Centre, Shop 44-46, 1000 Waterworks Road, The Gap, QLD 4061

Servicing these great areas:
Springfield Lakes, Ipswich, Springfield, Camira, Augustine Heights, Brookwater, Redbank Plains, Goodna, Redbank, Booval, White Rock, Ripley, South Ripley, Yamanto, Raceview, Finders View, Greenbank, New Beith, Forest Lake, The Gap, Ashgrove, Bardon, Keperra